Philanthropy Officer, Monthly and Annual Giving
Please note: A cover letter and resume are mandatory for all applications.
As we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date.
About Covenant House Vancouver
Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing, homelessness. We provide support to young people age 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma; including physical, sexual and emotional abuse and neglect. Our purpose is to serve all youth, with absolute respect and unconditional love, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need.
Working at Covenant House will be one of the most meaningful things that you’ll do in your life. However, you will be confronted with significant issues in this work and frankly, this work is not for everyone. In the course of doing your work, particularly for those doing frontline work, you will be exposed to the trauma of others. The youth we serve may also experience overdose, physical harm perpetuated by self or others and even death. Because we provide a relational model of care, the harms our youth experience can impact us in varying degrees.
While we provide training for youth workers on avoiding what we call vicarious trauma (namely, the trauma you can experience or take on by hearing other’s traumatic stories), and a generous allowance for counselling, it is still difficult work that can and does take its toll on many employees. Self-awareness and self-care are key. Some candidates and employees decide during the recruiting and probationary periods that this work isn’t for them, and that is totally fair.
We will provide more information on vicarious trauma during recruiting and on-boarding, to help you decide if Covenant House is the place for you.
The Impact the Philanthropy Officer, Monthly and Annual Giving can make:
The Philanthropy Officer, Annual Giving is an integral part of the Philanthropy team and manages relationships with donors who give between $500 and $1,000. Your portfolio comprises approximately 3,200 annual and monthly donors, and your strong communication, analytical, and organizational skills make them feel valued and special. You will receive administrative support to ensure this is achievable.
Through strategic communication and superior organizational skills, you will sustain, steward, and continue to grow this important portfolio of donors.
How you will contribute:
- Build meaningful relationships with annual and monthly donors through thoughtful questions to understand their interests, passions, and reasons for supporting the youth at CHV
- Manage a large portfolio of donors using data skills and excellent organization
- Communicate with donors primarily through the phone, email and mail with occasional in-person meetings
- Ask annual and monthly donors for additional gifts of up to $1,000 on top of their giving
- Share youth stories and updates to CHV’s programs with donors, including the impact that their donations had on the lives of youth experiencing homelessness
- Invite supporters to participate in events including donor engagement gatherings, gratitude events, Sleep Out events, and other fundraising events
- Support and/or lead projects and working groups to contribute to the Philanthropy, team’s overall goals
- Perform administrative tasks including data entry into our database (Raiser’s Edge) and answer the general donations phone line in a warm and helpful manner to assist donors with their requests and concerns
- Other duties as required
This position has the opportunity to work a 9-day fortnight schedule most months of the year, where you’ll work longer days for 9 days and earn every other Friday off.
Who are we looking for?
Education and Experience:
- 2+ years of experience with fundraising and donor relations
- College, University, or professional certificate degree is an asset
- Raiser’s Edge database software experience is preferred
- Microsoft Office including Outlook, Excel, and Word
- Passion for learning about Vancouver’s homelessness issues
- Experience working for a non-profit and/or in an office environment
- Experience with MailChimp is an asset.
Competencies:
- Organizational skills, time management
- Outstanding relationship building skills
- Strong interpersonal and communications skills; both written and verbal
- Strong organization and time management skills
- Demonstrated ability to work in a supportive team environment and independently
- Big picture thinker with attention to detail
- Ability to meet deadlines
- An interest in philanthropy and learning new skills
Compensation
The successful candidate can expect a starting salary of between $51,779.00 and $64,719.20 depending on factors such as internal equity, experience, competencies, and education. Once hired, salaries are reviewed annually following the annual performance review and successful employees have the opportunity for their salary to increase, over time, up to the maximum of the pay band, currently $77,659.40.
Total Rewards
This position has flexible working arrangements with a hybrid in office expectation; excellent extended health and dental benefits for you and your spouse & children, including generous counselling benefits. During the first year, employees receive three weeks’ paid vacation, increasing to four in the second year; we have paid sick and personal leave and a matching Registered Pension Plan, investment in professional development, and more. If you’d like more information on what we offer, please ask!
We were recognized as one of Canada’s Top 100 Employers in 2024!
Diversity, Equity & Inclusion
Covenant House Vancouver is a secular organization that welcomes and serves young people from all backgrounds. While the international federation to which we belong was founded in the 1970s by members of the Catholic Church, we are not aligned with any specific faith traditions.
CHV is committed to upholding diversity, equity, and inclusion in our workplace. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:
- Persons from groups marginalized due to race, ancestry, colour, religion/spiritual beliefs, or place of origin;
- Persons with visible (physical) and/or invisible (mental) disabilities;
- Persons who identify as women;
- Persons of marginalized sexual orientations, gender identities, and gender expressions; and
- Indigenous persons.
We recognize that many of these identities intersect and that therefore, diversity, equity, and inclusion can be complex. We value the contributions that each person brings and are committed to ensuring full and equal participation for all at Covenant House Vancouver.
We love what we do and try to make a difference every day. Covenant House Vancouver offers a competitive salary with a great benefits package and excellent opportunity for training and career advancement. If you are looking to join a place where we have a purpose and aim to achieve positive outcomes, please join us by applying.
If our recruitment process does not work for you, let us know. Let’s see how we can work together to get to know you and see what might be a great fit!