All our programs and services exist to provide unconditional love and absolute respect for young people experiencing homelessness. If you are a youth in need of help, you can call the following numbers for medical aid, food, clothing, shelter, or long-term care: 604-685-7474 or toll free at 1-877-685-7474

You can also visit us in-person at our Drop-In Centre (1302 Seymour Street, Vancouver)

For any administrative or neighbourhood-related inquiries or concerns, please call us at 604-685-5437. You can also come by in-person at our 1280 Seymour Street building (Monday to Friday from 9:30am to 4:30pm).

Our administration offices are closed on the following 2024/2025 statutory holidays:
New Years Day (Jan 1), Family Day (Feb 17), Good Friday (Apr 18), Victoria Day (May 19), Canada Day (Jul 1), BC Day (Aug 4), Labour Day (Sep 1), National Day for Truth and Reconciliation (Sep 30), Thanksgiving Day (Oct 13), Remembrance Day (Nov 11), Christmas Day (Dec 25), Boxing Day (Dec 26).

Our address is:
Covenant House Vancouver
1280 Seymour Street
Vancouver, BC
V6B 3N9

Members of the media can send an inquiry to media@covenanthousebc.org. Please identify your media outlet, your story request, and deadline.

We do our best to respond within one business day, during regular business hours.

Covenant House Vancouver is almost entirely privately funded (95%). It takes a great team of volunteers and staff to raise the funds and resources we need to keep the doors open. We are, therefore, so grateful to our donors who enable us to provide food, shelter, clothing and counselling to the young people who turn to us for help.

Charitable registration number: BN 897675625 RR0001

To make a donation over the phone, or for any inquiries or concerns, you can reach us via phone or email at the following contact information:

Phone: 604-638-GIFT (4438)
Email: info@covenanthousebc.org
Fax: 604-685-5324

Office hours are 8:30am until 4:30pm

Like many charities, Covenant House sends out mail to attract new donors.

We get potential donor names from other charities or we purchase them from rental lists (like magazine subscriptions). Often these mailings include gifts such as cards or labels. These type of mailings are very effective in helping us raise much needed funds for our young people. They also help us acquire new donors.

We take special care to ensure we source the “gifts” at the lowest cost to us. Your name will not go into our database unless you donate to Covenant House, as these are one-time only mailings. If you do not wish to receive these type of mailings from charities, please contact the Canadian Marketing Association and ask to be put on their “do not contact list”. It may not stop all unsolicited mail, but it should help.

We also mail to our regular donors at various levels of frequency. If you would like to change the frequency with which you receive mail, please call 604-638-4438.